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Hyperfair GDPR Compliance

Updated: April 24, 2020

The protection of private information is fundamental to the trust Hyperfair users have given us when choosing our service. In order to be compliant with GDPR we have implemented the following updates to our platform and practices.

Platform

Hyperfair’s products now feature an explicit consent mechanism for EU users. Existing or new users when signing up into the Hyperfair desktop or mobile application, across any platform (Mac, Windows, iOS, Android, Web, VR headsets) are presented with a one-time privacy policy. Consent to the updated Privacy Policy and Terms of Service are stored for compliance purposes.

Website

Cookies:

Our website may use cookies to distinguish you from other users of our Site. This helps us provide you with a good experience when you browse our Site and also allows us to improve our site. If you do not wish to accept cookies in connection with your use of this Site, you must stop using our Site, disable cookies via your browser settings (see below), or disable cookies individually. Please note that disabling cookies will affect the functionality of our Site, and may prevent you from being able to access certain features on our Site.

Links to Privacy Policy:

For easy accessibility we have updated our website to include links to our Privacy Policy at places where personal data is collected.

 

Opt-in to Communications:

Users can opt-in to communications from Hyperfair when registering for the Hyperfair demo environment or downloading whitepapers from our website. Users can contact  privacy@hyperfair.com to be unsubscribed.

Policies

Hyperfair has entered into Data Protection Agreements with our vendors (subprocessors) to ensure that the privacy and security of our customer data is protected. We provide a pre-signed DPA for Hyperfair customers. Hyperfair’s DPA has been thoroughly vetted to comply with all GDPR and other privacy and security-related requirements, has been drafted to clearly and accurately describe the manner in which Hyperfair consistently provides its service to all of its customers.

We have updated our Privacy Policy to be more transparent and have developed a cookie policy that describes the purpose of the cookies that Hyperfair uses.

Employee Education and Training

In addition to the privacy training that all Hyperfair employees receive during on-boarding and annually thereafter, employees with roles that are customer facing (e.g. sales team) have been trained on GDPR and how it impacts their roles.

Data Subject Rights

GDPR empowers data subjects (aka our users) with certain rights to help assure the privacy and protection of their personal data. These rights include:

  • The right to be informed
  • The right of access
  • The right of rectification
  • The right to erasure
  • The right to restrict processing
  • The right to object
  • Rights on automated decision making/profiling

For more information about these rights, please visit our privacy policy. To exercise these rights, please email  privacy@hyperfair.com